What should I do if the accessories are lost or damaged during transportation? If the accessories are missing or damaged when you receive it, please don’t be worry, please contact our after-sales team immediately, we will replace it for you immediately and solve the problem. How to prevent derailment? Place the train on the track accurately, refer to the instructions or details page. Find a flat place to place the train (not on a carpet or steep place). If you have any questions, please ask to us, we will help you until the problem is solved. How to solve the problem when you encounter no smoke? After filling with water and closing the lid, it will take some time for the water in the compartment to heat up. You can wipe the chimney with a cotton swab, because the water vapor may be blocked. Is this rechargeable or does it run on AA batteries? Does it come with a remote control? This train is USB rechargeable, comes with a remote control and requires 21.5VAA batteries (not included). What if you need an extra train? You can pay attention to our Hot Bee store’s “Train Accessories” for more track information. The width of this train track is 5cm (1.96in), please check the corresponding size. [2026 UPGRADED LUXURY TRAIN SET]:–This Alloy Christmas train set includes 1 steam locomotive engine, 1 remote controller, 1 coal carriage, 2 passenger carriages with lights(red and green), 8 curved tracks, 8 straight tracks, 4 Y-shape tracks, 1 cross track ; Our train toys come with a rechargeable lithium battery and USB charging cable; When full of charging, the full -equipped toy train is driven around the Cristmas tree; Your child can enjoy a few hours of happy travel. [UPGRADE to “ADJUST SPEED”, “FORWARD” or “BACKWARD”]:– Compared with other ordinary toy trains on the market, our electric train set uses a remote controller;Children can control the “SPEED “of the model train set through the remote controller, and make the Christmas train “MOVE FORWARD”, “PAUSE”, “BACKWARD” and the functions are very rich; You can adjust the toddler train set for kids ages 4-8 to the speed you want, and these features provide convenience and fun for your kids’ games. [UPGRADE to CONTROL “SOUND” and “SMOKE” ON or OFF]:–The upgraded RC train set for under Christmas tree is equipped with REALISTIC LIGHTS, SOUNDS AND SMOKE, which create a realistic driving atmosphere; More importantly, you can also use the remote control to turn the “SMOKE” and “WHISTLE” ON or OFF (please refer to the manual for operation); In addition, the smoke comes from water, so it is non-toxic and harmless. You can let your family play with confidence. [LUMINOUS CARRIAGES AND MULTIFUNCTIONAL LOCOMOTIVE]:–Our train set for Christmas tree restores all details of a real train; The exquisite train locomotive can make whistle sounds and lights, and using the water bottle that comes with the toy train sets to fill the water tank can also make it produce smoke; Also, the 2 passenger cars also have a light function; Turn on the bottom switch, warm light will fill the entire carriage; To makes the model train set more realistic when driving at night. [RICHER TRACK TYPES FOR MORE FUN]:–The Christmas tree train only needs to assemble the railway into various shapes (circular, oval and luxury layouts), and each train track is locked firmly, then turn on the switch, the remote control train will move steadily on the toy track; DIY train sets for boys 4-7 can improve child’s hands-on and thinking skills; If parents accompany their children to assemble this electric train, it can also enhance parent-child relationships; Track width: 5cm(1.96in). [ALLOY MATERIAL, SAFE AND DURABLE]:– Both the locomotive steam and carriage wheels are made of alloy materials and other parts are made of ABS plastic, which are non-toxic and tasteless, and every component has undergone strict quality control, it is safe enough for kids; Compared to the all-plastic trains on Amazon, our train is partially made of alloy, making them more durable and impact-resistant; The smooth design of the train sets for boys 8-14 will not harm the child’s hands or body. [PERFECT CHRISTMAS TOYS GIFTS FOR KIDS]:–This kids train set is a meaningful gift for every child; Model train toys for boys not only allow your kids to play happily, but also allow them to get a close look at the development of industry and technology; During the holiday season, you can also place the Christmas train under the Christmas tree to add a festive atmosphere;Christmas toy gifts for 3 4 5 6 7 8 9 10+ year old boys and girls;The remote control needs 2 AA batteries (not included).